We had a UK top 10 trending hashtag!!!

Here at Penguin in the Room we LOVE bringing the social to your events. We were delighted to live tweet the Burdett Awards 2018 for our client Burdett Trust for Nursing.

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The awards were held on 24th May at the gorgeous Waldorf Hitlon Hotel in London with the super awesome Call the Midwife actress Helen George hosting. The awards were acknowledging and celebrating nurses and nurse led initiatives across the world.

The Burdett Awards had 250 guests at the event and our challenge was to extend the guest-list via social media! We created the hashtag #burdettawards for the event.

The hashtag was including on promotional material on the night and we live-tweeted through out the night and engaged with others who were interacting via our hashtag.

And the results?!

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Congrats to our Twitter obsessed Social Media Manager Lucy for such awesome work!

 

 

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NUS Discounts for Actors

Did you know that if you’re an actor or actress you’re entitled to the same NUS discounts that students are?

If you’re on Spotlight or are a member of BECTU you’re entitled to an NUS extra card.

What Does an NUS Card Get Me?

NUS Extra is the number one student discount card in the U.K., and with it you have access to over 200 discounts.

A card costs £12 for a year but you can also buy 2 year and 3 year cards.

Discounts include:

  • ASOS (10% off)
  • Co-Op (10% off)
  • Pizza Express (up to 40% off)
  • Odeon (25% off student tickets)

How do I get an NUS Card?

Just got to https://www.nus.org.uk/en/nus-extra/ and put Spotlight or BECTU as your place of study. And say hello to all the perks of being a student again!


Penguin in the Room @prartsmarketing is a group of creatives with an arts marketing dream: penguin stepping our way into the arts industry and helping other creatives flourish! Specialising in online marketing, social media, branding, copy writing, media coaching and web design for actors, artists, casting directors, agents, production companies, theatre companies and creative individuals.

Contact us any time for penguin chats via email:info@penguinintheroom.com or Facebook.com/penguinintheroom or waddle over to our website: www.penguinintheroom.com

3 Reasons Why Actors Should Blog

It’s clear why people in marketing should be blogging. They wanna sell stuff, and the best way to sell stuff is to get people to come and visit a website and put whatever it is (cats, tickets, an inflatable unicorn lilo) into a shopping basket. Job done!

But should actors be blogging?

Continue reading

What’s The Difference Between A Facebook Profile and a Facebook Page?

Profiles and pages do the same thing, right?

Wrong.

They’re very different, and they achieve different things. Today we’re going to look at the difference between them and the pros/cons of having a page vs a profile when it comes to chatting with your fans and customers.

What’s a Facebook Profile?

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A Facebook profile is your personal account on Facebook and you need one of these to create a Facebook page. It needs to be in your own name and you can only have one of them. If you have a secondary profile or a profile under a pseudonym, Facebook is liable to pull it down because it breaches its Terms of Conduct.

What’s a Facebook Page?

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A Facebook page is less personal than a profile. People who aren’t your friends can view it and choose to like and follow the page and you can advertise through a page, which you can’t do on your personal profile.

A Facebook Page also includes more information for small businesses that its customers want to know: for example, the address, telephone number and contact details and can support links to external websites, ticket sales and blogs much better than a personal profile can.

Which one is better to use?

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There’s a lot of reasons why you might not want to mix your profile with your public persona. For one, you’d have to accept a lot of strangers as your friend (or set your privacy to nil, meaning they can see it all without being your friend). Having a profile that’s separate from your page means you can retain your private life while still being a business owner, actor, comedian or someone in the public eye.

1. Facebook Pages also give you tonnes of advertising opportunities that profiles simply don’t support. You want to sell tickets to your upcoming show? On your personal profile, you can share a link. On your Page you can share a link and boost it so an extra 10,000 or even 100,000 people can see it. Which is obviously going to get you quite a few more clicks than the kind shares of your friends and family.

2. Pages also give you ‘Insights’ which means you can keep a track of how well you’re doing. You can see how many people are following you, whether they like the stuff you’re posting and whether they’re reacting to your Page in the way you want them to (whether that’s clicking on your website, purchasing something or signing up to a mailing list.)

3. Another thing is there’s no limit on the number of Pages you can manage, whereas you can only have one profile. Facebook’s Terms of Service are super clear about this. They want people to use their real name on their platform and they will actively delete accounts that they think are using an incorrect name or are a duplicate account.

4. Plus, Pages have more visibility. Everyone can see them, by default, without having to request access from you or anyone else. Which means Facebook is doing a lot of the hard work for you, your audience can find your Page without any trying on your part (although you might want to publish some cool stuff on there to keep them coming back.)


penguinPenguin in the Room @prartsmarketing is a group of creatives with an arts marketing dream: penguin stepping our way into the arts industry and helping other creatives flourish! Specialising in online marketing, social media, branding, copy writing, media coaching and web design for actors, artists, casting directors, agents, production companies, theatre companies and creative individuals.

Contact us any time for penguin chats via email:info@penguinintheroom.com or Facebook.com/penguinintheroom or waddle over to our website: www.penguinintheroom.com

Is Facebook Advertising Worth It?

For a long time, Facebook advertising was seen as the best way to spend your hard-earnt and painfully spent marketing pounds.

Not only did it reach your ideal audience with their trained targeting tool, but it also offered a higher conversion rate (ie. sold more tickets/got more clicks) than your more typical Google Adwords campaigns (those adverts at the top of google search engine). Well that was according to Facebook anyway.

However, with the new changes that have been brought in: is Facebook advertising still worth it?

The short answer is yes.

1. Facebook and Google are predicted to have a bigger market as large as $3 trillion (that’s about £3 trillion because of Brexit)

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In a recent study conducted by Credit Suisse, they claimed that online advertising will be a bigger deal in the coming years than is currently predicted.

This has been put down to the ‘death’ (harsh) of traditional retail, with most shoppers going online to make their purchases rather than heading to their local shops.

This is a huge benefit to online companies because it means your audience online won’t dry up and it’ll continue to grow.

The $3 trillion figure is the amount of profit that is estimated to be sunk into online advertising in the coming years. That’s a lot of dollar! Staggering, right?

2. Facebook’s Targeting Will Only Get More Tailored

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Facebook’s ability to draw in advertising money is due to the amount of data it collects on its customers. They use this to place your product in front of the people most likely to buy it: a service that Google also offers, but not down to the same amount of minute detail.

Not only can you target based on age but also down to interests, location and gender.

So if you know that the people who buy your tickets/product tend to be 20-somethings in the London area who love Peep Show: Facebook has you covered!

3. Facebook Allows You to Flex Your Budgets

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One of the beauties of Facebook advertising is that you can achieve a lot for a little: and switch it off at any time.

Not that this is a comparison with Google (which also lets you do this) but Facebook has a much lower access point (you can spend less) than Adwords advertising does versus the amount of engagement and reach you’re estimated to get.

You’re just not battling the same algorithms you are with Facebook.

With facebook you can also set a lifetime budget, to make sure that you never unintentionally spend more than you can afford – so your two year old can spend thousands on your phone apps but not on your facebook ad account! Phew! This level of control is what makes Facebook advertising so attractive to small businesses with a tighter marketing budget.

4. You Can Get Creative

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Facebook advertising can be as creative as you are, and there are only a few restrictions (such as text to image ratio) that you need to abide by.

This means you can let your flair and personality show a lot more than you can through Google Adwords, which requires some canny manoeuvring in terms of keywords and buzz terms.

As well as opting for image and video led campaigns, you can also run a collection campaign (using more than one image) or a canvas campaign, which allows users to have a full-screen experience of your ad (so it better be an awesome experience!)

5. The Numbers Say They Work

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According to in-depth research conducted by Sprout Social 93% of marketers use Facebook regularly to advertise to their customers.

That means that there are nearly 3 billion businesses benefitting from Facebook advertising, earning Facebook nearly $8 billion.

Not only this, but 70% of these businesses were outside the US like us!

If that’s not reason enough, we don’t know what is! Want to talk about running a successful Facebook campaign? Contact us today! 

penguinPenguin in the Room @prartsmarketing is a group of creatives with an arts marketing dream: penguin stepping our way into the arts industry and helping other creatives flourish! Specialising in online marketing, social media, branding, copy writing, media coaching and web design for actors, artists, casting directors, agents, production companies, theatre companies and creative individuals.

Contact us any time for penguin chats via email:info@penguinintheroom.com or Facebook.com/penguinintheroom or waddle over to our website: www.penguinintheroom.com

3 Steps To Running A Re-Consent Campaign For Your Newsletter Subscribers

If you read our previous post about the changes to data protection laws coming into place in the EU this May 2018, chances are you’re thinking about running a re-consent campaign.

If you’re not thinking about this yet- well, you should. Because all of your data, even old data, needs to be GDPR compliant if you are a business or enterprise and you are sending emails in order to make sales.

Step One: Identify Those That Need to Reconfirm

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If you have explicit permission from your customers that you can store their data for the express purpose you are storing their data, then you do not need to send them a re-consent email.

However, if you acquired their data via a ‘lead magnet’ (e.g. download this awesome video in return for your e-mail address!) or via a GDPR non-compliant opt-in form (e.g. a pre-ticked box or one that does not explicitly tell the customer how and why you are storing their data) then they need to re-consent.

Implied consent is not active consent and therefore is not GDPR compliant.

Step Two: Give Them A Reason To Stay

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We all get flooded with e-mails we ignore and there are going to be a lot of re-consent emails flooding our inboxes in the next few months.

You want to re-affirm that your product, your brand or your content is useful to them, that it will add something to their day that they need (check out our post on how to add value to your customers this way)

You can do this in a number of ways:

  • Give them exclusive access to something
  • Give them a discount
  • Give them a freebie

Whatever works for your brand and your product. Weigh the value of the giveaway/discount against the value of losing their custom.

Step Three: Make It Important

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You want to ask your list to take action, to re-consent, so scream it at them. Maybe put ‘ACTION NEEDED’ or ‘IMPORTANT’ in the header of your email.

You want to try and get them to reconsent before the date passes, so make your e-mail scream OPEN ME.

You can run several emails as part of one campaign, so why not try A-B testing the first and re-deploying your more successful campaign header to those who didn’t open the email the first time around?

penguinPenguin in the Room @prartsmarketing is a group of creatives with an arts marketing dream: penguin stepping our way into the arts industry and helping other creatives flourish! Specialising in online marketing, social media, branding, copy writing, media coaching and web design for actors, artists, casting directors, agents, production companies, theatre companies and creative individuals.

Contact us any time for penguin chats via email:info@penguinintheroom.com or Facebook.com/penguinintheroom or waddle over to our website: www.penguinintheroom.com

What The New Data Protection Laws Mean For Small Businesses, Individuals and Freelancers

This May, new Data Protection laws will be coming into place, specifically, the Data Protection Act will be replaced by the General Data Protection Regulation.

What’s the difference? The GDPR will have new rules around the storage and handling of personal information and there will be stricter punishments in place for those who fail to comply.

Why the new law? The short answer is because hackers are more easily able to access data from small to medium businesses than they are to hack huge, well-protected corporate networks.

Changes in Consent

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At the moment it’s sufficient to ask someone to tick or even to untick a box in order to consent to the storage of their data.

Under the new laws, consent means active agreement. This means you cannot pre-tick a ‘subscribe me’ button.

Not only this, but companies need to be able to show a clear audit trail of consent, including screen grabs or saved consent forms.

Individuals also have the right to withdraw consent at any time, and it has to be effective and efficient. When someone withdraws consent all of their personal data must be immediately and permanently erased. It is not enough to remove them from the mailing list.

If you are subject to a data breach, you also have to inform the relevant authorities immediately and you must notify all individuals affected within 72 hours of the initial breach.

What does this mean for people that use e-mail marketing (and am I one of those people?)

If you have a newsletter that people subscribe to, or if you send e-mails to a database of people on whatever basis, this concerns you.

And it doesn’t just concern all the new data you might collect. It concerns all the data you currently have.

Any kind of personal data you keep has to follow these rules and you and you alone are responsible for being able to prove that someone has consented to have their data kept on file by you.

This means you can no longer capture e-mails through a competition and then add them into your mailing list, or you cannot auto-subscribe (for example) people that have bought a ticket to your show to your newsletter.

Does the GDPR apply to my personal blog?

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The GDPR applies to all enterprises. So if you run a business from home, or if your blog/website is engaged in “economic activity” i.e. you use it to make money – this applies to you.

It does not apply to people processing personal data in the course of a purely personal or household activity. I.e. if you have your plumber’s email address on file, that’s fine. If you’re sending your plumber an email telling him that you have a new kind of product available for sale, that’s not fine.

So what do I do now?

For every e-mail address in your system, you need to go back and seek explicit permission from the person to continue to send them whatever communication you are sending them.

If you cannot provide evidence of consent, you cannot send them emails and you must delete their data permanently.

This means you will need to launch a re-permission campaign and bring your entire database up to GDPR standards.

What are the consequences of non-compliance?

Fines. These are tiered based on the level of non-compliance and the severity of the violation, and they are capped at 4% of an annual turnover of €20million.

Ouch.

Check out our next post on how to run a GDPR compliant re-consent campaign.

Disclaimer: None of the above constitutes legal advice. If you are in doubt, we recommend you seek professional legal guidance.

penguinPenguin in the Room @prartsmarketing is a group of creatives with an arts marketing dream: penguin stepping our way into the arts industry and helping other creatives flourish! Specialising in online marketing, social media, branding, copy writing, media coaching and web design for actors, artists, casting directors, agents, production companies, theatre companies and creative individuals.

Contact us any time for penguin chats via email:info@penguinintheroom.com or Facebook.com/penguinintheroom or waddle over to our website: www.penguinintheroom.com